SfMe Media is a trade name of Search for Me Ministries, Inc. While seeking to utilize sound business practices, SfMe Media follows a “ministry first” model. Most—if not all—of our resources can periodically be found for free online in various formats. The books, CDs, and DVDs that we produce are sold through this and other sites for the user’s convenience.
SfMe Media has established the following policies in order to more effectively serve others. We understand that some of our policies are rather limiting, therefore, we have established other points of sale such as Christian Book Distributors and Amazon.com. If you find it more convenient to order our resources through these distributors, please don’t hesitate to do so. Feedback in the form of honest reviews is always appreciated!
Store Policies
Shipping
We do not ship internationally as a general practice. All transactions made on our site are made using the U.S. dollar. International orders for books can be placed through various other outlets such as Christian Book Distributors and Amazon.com. If you would like international shipping on any of our other products, please contact us.
Our business hours are between 10:00 am and 4:00 pm, Monday through Friday. We will do our best to ship an order within 3 business days, if not sooner. Most of our shipping is done via USPS Priority Mail or USPS Media Mail. Bulk orders may be shipped via UPS when it is cost effective. The shipping costs of the items in your cart will be displayed during the checkout process prior to entering a payment method.
Taxes
Pennsylvania residents are subject to a 6.0% sales tax.
Bulk Discounts
We offer bulk discounts and wholesale pricing for churches and bookstores. Please contact us if you are interested in these types of purchases.
Contacting Us
If you have a problem with your order, please don’t hesitate to contact us and we will do whatever we can within our power in order to make things right. Just email our customer service through our contact page and clearly explain your issue. You can also call us at 724-801-8576 between the hours of 10 am and 5 pm EST. Please leave a message with your contact information and we will get back to you as soon as we are able. Again, our heart is to serve you.
Canceling an Order
If you would like to cancel an order, please email our contact page within 24 hours of your order. Please be sure to include your name and order number in the email. Since we seek to process all orders as quickly as possible, we cannot guarantee that we can cancel an order once it has been placed. For returns, see our Return Policy.
Returns
If one of our products is defective, or there is an error on our part, please contact us for a return authorization number and we will gladly make an exchange. Please do not attempt to return items without prior authorization. Refunds will take 1 to 7 business days to process.
Search for Me Ministries, Inc. reserves the right, in its sole discretion, to modify and amend these policies in any manner at any time by posting a change notice or new policy on our website.
